• Photographer Finds Peak Design's Customer Service Claims Misleading

    2 monthes ago - By Peta Pixel

    A photographer is questioning Peak Design's messaging and recommendations for servicing its products thanks to an experience he had with the Peak Design Travel Tripod. After dropping it, he took issue with Peak's customer service. They told him he needed to replace it, but he shows it was repairable.
    YouTuber Andrew Leonard, who goes by Emergent Technology , published a video where he explains how his experience with the Peak Design Travel tripod left him scratching his head at some of the decisions that the company has taken with regard to addressing damaged parts.
    Leonard says that on...
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