Why Do We Keep Building Waiting Rooms?

27 days ago - By Arch Daily

Passengers in the waiting room of Nanchang Railway Station, China. Image © humphery | Shutterstock
This article was originally published on Common Edge. Pretty much everyone hates waiting rooms. Here are four statistics about them from a survey administered by Software Advice , an Austin, Texas-based consultation group: 80% of respondents said being told the accurate wait time would either completely or somewhat minimize their frustration; 40% said they would be willing to see another physician if it meant a shorter waiting time; 20% would be willing to pay an extra fee for quicker...
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